Truefortune Casino Terms & Conditions
These Terms and Conditions govern access to and use of Truefortune Casino, including account services, games, promotions, deposits, withdrawals and related features. By creating an account or using the website, you confirm that you have read and understood these terms and agree to comply with them.
These terms should be read together with any specific promotional rules, privacy information and notices displayed on the website. If you do not agree with any part of these terms, you must not register or continue using Truefortune Casino.
Acceptance of Terms
These Terms and Conditions form a binding agreement between you and Truefortune Casino. They apply whenever you visit the website, register an account, place a wager or use any available service.
Additional rules may apply to individual games, tournaments, bonuses or payment methods. Where a specific rule conflicts with these terms, the specific rule will apply only to the relevant service or promotion.
You are responsible for reviewing the current version of these terms before using the website. Continued use after an update means that you accept the revised wording.
Eligibility
Truefortune Casino is available only to individuals aged 18 or over. You must not register or play if you are below the applicable minimum legal age in your location.
You are responsible for checking that online gambling is permitted where you live and for complying with any local restrictions that apply to you. Truefortune Casino may restrict access from certain locations or refuse service where participation is not appropriate or permitted.
Only individuals acting for themselves may open an account. Accounts must not be created on behalf of another person, a business or an undisclosed beneficiary.
Account Registration
You must provide accurate, complete and current information when registering. This may include your name, date of birth, address, contact details and other information needed to administer your account.
Each customer may hold only one personal account unless Truefortune Casino has given written permission for an additional account. You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must notify Truefortune Casino promptly if information on your account changes or if you believe that your password or account has been compromised. You remain responsible for activity carried out through your account unless you have reported the issue without undue delay.
Verification
Truefortune Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. Verification can take place during registration, before a transaction, when a withdrawal is requested or at any other appropriate time.
Documents must be genuine, readable and current. You must not alter, conceal or submit documents belonging to another person. Processing may be delayed while checks are being completed.
If requested information is not supplied within a reasonable period, or if the information cannot be satisfactorily verified, Truefortune Casino may limit account functions, cancel pending activity or close the account in accordance with these terms.
Deposits
Deposits must be made using a payment method that belongs to you or that you are authorised to use. Truefortune Casino may reject, reverse or investigate a transaction where ownership or legitimacy is uncertain.
You should check the amount and destination of every deposit before confirming it. Payment providers may apply their own processing times, fees or terms, and Truefortune Casino is not responsible for delays caused by an external provider.
Funds should be deposited for genuine gaming use. You must not use the website to transfer money between payment instruments, conceal the origin of funds or conduct activity unrelated to the services offered.
Withdrawals
Withdrawal requests are subject to account verification, completion of any applicable wagering conditions and compliance with these terms. Truefortune Casino may return funds through the original payment method where this is practical and permitted by the relevant provider.
Withdrawal processing times can vary according to the payment method, requested amount, internal checks and information supplied by you. You may be asked to confirm payment ownership before funds are released.
Truefortune Casino may correct an account balance affected by a technical or administrative error. If funds are credited to you by mistake, you must not withdraw or spend them and should notify customer support as soon as possible.
Bonuses
Promotions, bonuses and free bets are subject to their own displayed terms, including eligibility requirements, expiry dates, contribution rules, maximum conversion amounts and wagering conditions.
Unless expressly stated otherwise, a promotion is limited to one offer per person, household, device, payment method or other linked account. Truefortune Casino may withhold promotional benefits where multiple accounts or coordinated activity appear to be used to obtain an unfair advantage.
Bonus funds may be removed when a promotion expires, when its conditions are not met or when the related account is closed. You should review the complete promotional terms before opting in or making a qualifying deposit.
Acceptable Use
You must use Truefortune Casino lawfully, honestly and in a manner that does not interfere with the website or other customers. You are expected to provide truthful information and cooperate with reasonable account, payment and security checks.
- Use the website only for personal entertainment and legitimate gaming activity.
- Protect your account credentials and keep your registered information accurate.
- Follow game rules, promotional conditions and instructions displayed on the website.
- Respect customer support staff and avoid abusive, threatening or discriminatory communications.
Prohibited Activities
The following conduct is prohibited and may result in restrictions, cancellation of transactions or account closure:
- Using an account while under the minimum age or allowing another person to use your account.
- Providing false information or using another person's identity, payment method or documents.
- Attempting to manipulate games, exploit errors, bypass security controls or interfere with website operations.
- Using software, bots, automated tools or technical methods that provide an unfair advantage.
- Engaging in fraud, money laundering, chargeback abuse or other unlawful financial activity.
- Colluding with other customers or abusing a promotion through linked or coordinated accounts.
Truefortune Casino may review activity and preserve relevant information where it reasonably suspects prohibited conduct.
Intellectual Property
The website, its design, text, graphics, logos, software and other materials are protected by applicable intellectual property rights or used with permission. You may access the content for personal, non-commercial use only.
You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without prior written permission. Nothing in these terms transfers ownership of any intellectual property to you.
Limitation of Liability
Truefortune Casino aims to provide a reliable service but does not guarantee that the website will always be available, uninterrupted or free from errors. Access may be affected by maintenance, network problems, third-party services or events outside reasonable control.
To the extent permitted by applicable law, Truefortune Casino will not be responsible for losses caused by your failure to protect account credentials, inaccurate information, unsuitable equipment, payment provider issues or misuse of the website.
Nothing in these terms excludes or limits liability where doing so would not be permitted by law. You should use the website responsibly and consider the risks associated with online gambling.
Account Suspension
Truefortune Casino may suspend, restrict or close an account where it identifies a security concern, incomplete verification, suspected breach of these terms, payment irregularity or other legitimate operational reason.
During a review, access to deposits, games, bonuses or withdrawals may be limited. Any remaining balance will be considered in line with the facts of the case, applicable rules and the outcome of relevant checks.
If you wish to close your account, you may contact customer support. Closure does not remove obligations that arose before the account was closed.
Privacy
Personal information is handled in accordance with the privacy information made available on the Truefortune Casino website. This explains what information may be collected, why it is used, how it may be shared and how it is protected.
You should provide only information that is accurate and necessary for account administration. Truefortune Casino may retain records for security, dispute handling, fraud prevention, accounting and other legitimate operational purposes, subject to applicable requirements.
Responsible Gambling
Truefortune Casino supports informed and controlled participation. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses.
Take regular breaks, set personal spending limits and avoid playing when you are distressed, intoxicated or under pressure. If gambling no longer feels enjoyable or manageable, stop using the service and seek appropriate support.
Account restrictions, deposit limits, time-out options or self-exclusion measures may be available. Contact customer support for information about the options offered and how they can be applied.
Amendments
Truefortune Casino may update these terms to reflect changes to the website, services, promotions, security procedures or other operational matters. The latest version will be made available on the website.
Where a change materially affects your use of the service, reasonable notice may be provided when appropriate. You should check the terms regularly and stop using the website if you do not accept an update.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling options, contact Truefortune Casino at [email protected].
Please include enough information for your enquiry to be understood, but do not send payment passwords or other sensitive login credentials. Customer support may request additional details before discussing account-specific matters.
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